Refund/Return Policy:

If for any reason you are unhappy with your purchase (we hope not, but we know things happen), we will accept a return of unused merchandise in the original packaging within 14 business days. Refunds will be credited to the payment method used during purchase. Shipping and handling charges are non-refundable.

 Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way. Refunds will be  issued after receiving the returned product safely. If we are satisfied with the condition of the item, we will process your refund, excluding the original delivery cost.

To return an item, please contact www.LinellEllis.com using the Contact Us form to request a Return Authorization Code and UPS return label via email. Please include your order number .  A flat fee of $5.00 will be deducted from your return amount for return shipping. International customers are responsible for any return shipping and duty costs. 

All sales at a discount of 40% or greater are considered final sale and may not be returned or exchanged.



Customer Service Phone # 866-748-2585 Ext. 1